<span style="font-style: italic;">Director of Building Capacity</span> </br></br><span style="font-weight:900;">Smart City Platform - OMAN</span>
Laila Al Hadhrami is a senior executive-Digital Transformation in the eTransformation team in the Ministry of Transport, Communications, and IT. She is also the Director of Building Capacity and Awareness in Smart City Platform. She started working as a professional in this field from 2005 and she has various experiences and credentials in different fields including Government Innovation, Change Management, UX, Re-process Engineering, Business Analysis, Project Management, and Knowledge Management. She is passionate about Knowledge Management, particularly about CoPs and she established the first CoP in Change Management in Oman.
Laila has also participated as a speaker in many conferences and seminars in Oman and overseas. Currently, she is leading the national projects in Oman such as Government Innovation in emerging technologies, and other projects related to digital transformation. She is also the founder of Smart City Ambassadors initiative that has been awarded by ITU Innovation Challenges Winning ideas from the Ecosystem best practice challenge category 2020.